Refund and Cancellation Policy

If you pay for a season but we don’t get enough players to start the tournament, you will receive an email at the start of the season where you can pick one of the following two options:
- Receive a full refund: Your payment will be fully refunded upon request.
- Register for the following season:You will be registered for the following season at no additional cost.

Refunds are available up to 3 days before a season starts. Please Contact us to request a refund.
For multi-season payments, if you cancel after playing one season, we’ll prorate the refund based on the season fee, deduct the multi-season discount, and cancel future seasons.
For cancellations within the last 3 days, we’ll attempt to process your request but can’t guarantee success. If we can cancel your registration, a 20% processing fee will be deducted.

You can request membership cancellation using the contact form.
All memberships are subject to a commitment period:
- Elite Members: 2 months
- VIP Members: 3 months
- Club Members: 4 months
After the initial commitment period, you can cancel your recurring payment if you are not in the middle of the registered season. If you request cancellation in the middle of a season that you’re playing, we will end your membership after the active season ends.
All future seasons will be immediately canceled upon refund.
Memberships cannot be canceled during the commitment period.